Company Info

About Us

That's Great News was founded in 2003 by Robert Roscoe, experienced and successful entrepreneur with a background in direct marketing, call center management and technology operations. That's Great News was launched because Roscoe believed an opportunity existed to market high quality recognition products directly to the end user and he has quickly built a strong and talented team to execute his vision.

Meet Our Dedicated Team

We pride ourselves on designing the highest quality, most elegant recognition plaques.

Robert Roscoe

Founder and CEO

A serial entrepreneur, Robert started his first company, MBS Communications, Inc. in 1986. There he leased seven BMWs for key people who helped him attain certain bottom-line figures before selling that company. This made front page of The Hartford Courant which was the impetus to start That's Great News. Roscoe graduated from Bryant University and the Harvard Business School OPM29 program, he's been a member of Vistage since 1994 and is an avid snowmobiler. Fun Fact: he hasn't leased BMWs for key people since.

Nancy L. Malloy

Finance Director

With That's Great News since inception affording a vast knowledge of the company history. She is responsible for overseeing all aspects of the financial team. Prior experiences include working for a large public accounting firm and small businesses as Office Manager and Financial Lead. Fun fact: Played Sandy in the first amateur production of Grease in Connecticut

Bobbie Kish

Systems Director

Joined That's Great News in 2005 initially as a telemarketer and promoted through several positions with proven ability to succeed in a wide variety of roles. Quick witted and knows every corner of the business. World class autodidactic education via Google and YouTube. Great problem solver with tons of common sense. Little known fact: Her favorite place in the world is East Musquash Lake in Maine.

Jon Zona

Operations Director

Joined That’s Great News in 2016. Utilizing his AA (Clark) in Multimedia Design, joined as a graphic designer, promoted several times into his current role. He has a BS. in Computer Science and Mathematics (Clark), and an MS. in Education (SCSU), his knowledge expands to other many areas of the business. Mechanically inclined, hands-on leader with a reputation of “getting it done”. Fun fact: Avid gym goer has a strict meal plan.

Victoria Paniccia (nee Whittington)

Director of Customer Experience

Joined That’s Great News in 2016 initially as a customer service rep and was promoted several times into her current seat as director of our sales and customer service team. Dependable and efficient, she has a knack for resolving both internal and external issues without fuss. Fun fact: Her twin brother also works with TGN in our production department!

In Memory of Tim Watson

Advisor

Tim Watson joined That’s Great News in 2012 and quickly became one of our most trusted advisors and mentors. With over 36 years of experience in technology and marketing, his strategic thinking and guidance helped shape our growth and direction—contributing to a 54% increase in revenue in just three years. Tim brought deep wisdom, sharp wit, and a gift for asking the right questions, inspiring excellence in everyone around him. In addition to his work with us, he was a respected EOS® Implementer and consultant to businesses around the world. His legacy of resilience, innovation, and generosity continues to influence our culture and operations. Tim will be profoundly missed and forever remembered by all who had the privilege of working with him.

Grey Fuellas

Offshore Director - HR and Facilities

Joined That’s Great News in 2016. She has 18 years of experience in the BPO industry with a background in Sales, Customer Service plus a degree in Psychology. Originally joining That’s Great News to spearhead quality, training, and process improvement. She substantially grew the lead generation department before moving into overseeing overall offshore HR, recruitment, facilities. Fun Fact: She has 2 toy poodles whom she loves dearly.

Miguel Rivera

Director of Sales

Joined That's Great News in 2014 as a dedicated sales rep, but has been in the plaque business since 1996. Through his unwavering commitment and outstanding performance, he is now the Director of Sales, overseeing our US and Offshore Sales operations. His focus is on customer satisfaction, while leveraging his extensive sales and customer service knowledge to lead our sales team to success.

Steve Blinn

Marketing Director

Joined That’s Great News in 2024 as our head of Marketing. With over 20 years of marketing and business development experience in different industries including media, consumer packaged goods, sports marketing, and live event ticketing. His focus is on growing our core business and partnership marketing opportunities. Fun Fact: Has coached over 10 current and prior Major League Baseball players.

Commitment to Quality

That’s Great News creates high quality wall plaques that keep your news looking great for a lifetime. We custom make every plaque to order, using processes and know-how from years of experience. Creating a plaque that is far superior to traditional simple framing.

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